Shipping Policy
Effective Date: [I2/4/2025]
Thank you for shopping with Mount Rose Music ("we," "our," "us"). Please review our shipping policy carefully to understand our procedures regarding the processing and delivery of your orders.
1. Order Processing
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Processing Time: All orders are processed within 48 hours (excluding weekends and holidays) after receiving your order confirmation email.
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Order Confirmation: You will receive a confirmation email once your order has been placed and another notification when your order has been shipped.
2. Shipping Times
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Delivery Timeframe: Orders are typically delivered within 3-7 business days after processing.
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Shipping Carriers: We use reliable shipping carriers to ensure your order reaches you promptly and safely.
3. All Sales Are Final
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Final Sale Policy: All sales are final. We do not accept returns, exchanges, or cancellations once the order has been placed. Please review your order carefully before confirming your purchase.
4. Manufacturer Warranties
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Warranty Coverage: All items sold by Mount Rose Music come with manufacturer warranties. For warranty claims, please refer to the warranty information provided with your product or contact the manufacturer directly.
5. Shipping Issues
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Lost or Damaged Packages: If your order is lost or arrives damaged, please contact us at [Insert Contact Email] with your order number and details of the issue.
6. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Mount Rose Music
Email: [Insert Contact Email]